At LUNAVARIS, your confidence comes first. If your purchase doesn’t meet expectations, we’ll make it right — or refund you.
Products or services purchased directly through lunavaris.quest.
Both standard and discounted purchases qualify unless stated otherwise.
First billing cycle eligible within the refund period.
Refunds issued to the original payment method of the purchaser.
You may request a refund within 30 calendar days from the original purchase date.
After 30 days, purchases are considered final and are no longer eligible for a refund unless required by applicable law.
Email our support team with your order number and purchase date.
Briefly describe the reason for your refund request.
Our team will review and respond within 3–5 business days.
Approved refunds are processed to the original payment method within 5–10 business days.
Our support team is here to ensure your experience with LUNAVARIS exceeds expectations.